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HOW IT WORKS

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On-Duty Peer Support

•Individual(s) in crisis may contact any Peer Team Member for a one-on-one meeting

(Supervisor notification is not required by Individual)

•Peer Member WILL notify Captain of "Behavioral Crisis" on arrival

•The Captain will call the Battalion Chief to take the truck out of service

•Through conversation, it will be determined if the individual feels they can safely remain on duty or need to be relieved for the remainder of the shift

•Battalion Chief will be notified if the individual needs to be removed from the schedule (Requires Use of Name for Scheduling)

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Off-Duty Peer Support

•Individual(s) in crisis may contact any Peer Team Member for a one-on-one meeting

•Through conversation, it will be determined if the individual feels the need for in-patient facility or out-patient referral

•For out-patient referral recommend the appropriate Mental Health Clinician/EAP resource

•Peer Team Member will contact facility representative (if indicated)

•Peer Team Member will contact HR for FMLA Scheduling

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CISM

An immediate intervention by On-Duty personnel due to a call of significant priority and/or distress

-Overseen by Treasure Coast CISM-

Comprised of (2) two components held in a group setting.

1. Diffusing:

      -Immediately Post Incident

      -Informal group meeting

      -Usually at the fire station

      -Handouts with Common Signs/Symptoms

2. Debriefing:

       -Formal Group Meeting

       -Mental Health Clinician

       -May be Inter-department (FD, LEO, HOSPITAL, DISPATCH)

       -Usually 48-72 hours Post Incident (Next Shift)

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Confidentiality

FL Statute 401.30(4)(e)

     For use in a critical incident stress debriefing.

Any such discussions during a critical incident stress debriefing shall be considered privileged communication under s. 90.503;

Confidentiality is an integral component of every Peer Support/CISM Team. It protects buy-in and security of frontline personnel, and maintains

PEER Team integrity. 

ANY communication will be absent of detail and for scheduling/FMLA purposes when necessary.

PEER Support Team Members will ALWAYS maintain a Duty to Act if:

1. You are a danger to yourself or others

2. There is any signs or indications of abuse of any kind

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